Network Management Services,  Are the computer systems you rely upon to run your business not working consistently and as expected?
Viruses, spyware, system downtime, loss of productivity. These distractions are unnecessary, time consuming and shockingly expensive.We know that businesses are challenged with the demands of growth and change while coping with the continuous distractions changing technology brings to their company. Sometimes it feels like you spend more time dealing with technology than running your business.
It is for this reason that Cetra developed Network Management Services (NMS); to give management the luxury of being able to focus on their business. This means our focus at Cetra Technology, is to keep your IT systems operational, available and secure. We're here to make sure your company is able to operate efficiently and uninterrupted with a dependable IT system.
Network Management Services (NMS), consists of various se rvice level offerings that provide affordable, proactive IT management and support. Utilizing our unique framework for providing managed IT services, Cetra Technology provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business. We aren't a bunch of merkats, but we are very good at keeping an eye out for the bad guys.
At Cetra Technology we understand the importance of  your computer system to your business. We also know that businesses are challenged with the demands of business growth and change while coping with the continuous distractions technology brings to their company. Sometimes it feels like you spend more time dealing with technology than running your business.It is for this reason that Cetra developed Network Management Services (NMS); to give management the luxury of being able to focus on their business. This means our focus at Cetra Technology, is to keep your IT systems operational, available and secure. We’re here to make sure your company is able to operate efficiently and uninterrupted with a dependable IT system.Network Management Services (NMS), consists of various service level offerings that provide affordable, proactive IT management and support. Utilizing our unique framework for providing managed IT services, Cetra Technology provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business.
It's not just monitoring.  It’s technology that lets you know something is wrong and why. And it’s not just knowing, it’s having trained staff passionately chasing and fixing issues BEFORE they become problems. It’s engineers who really do work on client’s systems behind the scenes without being told to. It’s Cetra’s NMS.
It’s about an integrated, comprehensive, intelligent and proactive process to IT Systems Management: keeping your system running perfectly, knowing that your company expects just that.
By maximizing features of our technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently and without fail. As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. Knowing what to do and when, reduces or eliminates negative impact on your business.Consistency engineered with quality: That is the cornerstone of Cetra Technology’s NMS and see it as Obsessive Engineering. Our engineers are hired based on their love of technology and their pride in their work. If an applicant can’t show us that, we don’t hire them. We also recognize that consistency creates reliability which results in predictable costs. And if we are doing our job right we should be able to stand behind it, right? We do. We commit to a fixed cost, period. How many times have you received a bill that you couldn't understand or begin to determine if it was justified? That can’t happen with Cetra’s NMS.We have also learned, if we are doing our job right, we should be able to show you. We do not hide behind techno-speak and we consider that dishonest. Frankly, too many IT professionals hide behind the lack of knowledge their customer has about technology. We provide you with monthly reports spelling out precisely what our obsessive engineers have done. All communication and issues associated with your users and systems are recorded, tracked, reported and retained for analytical, historical and audit purposes.
We are not afraid to show you what we did. In fact, pardon us if we seem obsessed about it. It is just in our nature.